So, I drop by Home Depot on the way home yesterday and pick up some 4” screws to attach the ceiling fan. Took me a while to find anything longer than 3” but eventually I found a box of ‘em. So I get home and viola! The ceiling plate goes on as easy as you please. Then comes the fan itself.
According to the instruction manual, I’m to take the 3 wires coming out of the fan and hook them up based on if I have two switches or not. A black, white, and a black white striped wire. Out of the fan, there is only the black and white. WTF? A fancy fan like this (fairly expensive, mind you) that doesn’t have the ability to be controlled by two switches? It comes with a remote control, but RC’s tend to grow legs and saunter off to hidden areas of the room. Light switches stick to the wall and are fairly stagnant.
So, I call Lowes. They open one of theirs, and it’s the same. Turns out, the other fan I bought has the same issue. So I decided to contact Hunter directly. They have a tech support line that was open until 7PM Central. It was 7:30 Eastern so I gave them a call. Oh no! Sorry but 7PM is apparently a suggestion, not an actual time. So I send an email to their tech-support address.
Bounced back immediately. No such address.
I’m about ready to box everything back up and get a refund….
rolled out on
Wednesday, August 24, 2005 7:57 AM