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Glenn gets better service at Lowes? Color me unimpressed as the Lowes near where I live is a nightmare. First, both the Home Depots (equidistant from my house!) have self checkout lanes. When I need to go, I can go. Last weekend I had to go to Lowes, and at 2:00 PM they only had 2 cashiers working!!!! There were 30 people standing behind them waiting to handle any sort of pricing issue, but only 2 lines open. It took 30 minutes to buy a piece of wire and a bag of copper elbows.

And as far as knowledge of home improvement, neither place has anyone worth a toot. If they knew anything about home improvement, they’d put their skills to work somewhere besides a retail outlet. The best you can hope for is someone who not only knows the difference between a male, 3/4” connection and a 1/2” Tee, but where to find them.

rolled out on Tuesday, April 26, 2005 12:44 PM
Comments
# RE: Apparently, Glenn Doesn't Shop at the Lowes Near Me - James

Rolled Out On: 4/26/2005 4:00 PM

Here in south-central MD, we've got one worthless Lowes, one worthless Home Depot, and one where you can actually, with persistence and no small grain of luck, actually find somebody who knows what they're talking about -- I've had some bad (amateur) ideas, and been corrected by the staff. When one of them demonstrated an easy familiarity with the stuff they sell, I was so shocked I actually stood speechless for five or ten seconds before mumbling, "Good idea. Thanks."

# RE: Apparently, Glenn Doesn't Shop at the Lowes Near Me - Nathan

Rolled Out On: 4/26/2005 7:44 PM

Interesting...
The Lowe's in Spokane has top-notch staff; I've never been steered wrong, everything they've suggested has worked, and there is always someone knowledgeable/helpful within a buzzer call.

Then again, it was originally an Eagle Hardware taken over within the last 4 years...probably at least half the workforce continued to work there after the handover?

# RE: Apparently, Glenn Doesn't Shop at the Lowes Near Me - kkatt

Rolled Out On: 5/25/2005 2:19 PM

the reason for no help or knowledge is they let older employer go and hire in part time people so no benif. has to be paid. they work you to death and then cut you back. they say they beleive in family and god but that is a lie. manag. told employee that he did not care if you wanted to go to church that was your promble. how can these places keep this up with out some help from some one? the people at home office look out for there self and not the employee.

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