The right way to treat potential customers

I don’t have the time right now to focus on creating my own sounds for my music. Basically, I need a good library to start with and I can tinker with existing sounds to ‘make them mine’ if necessary. The good news is that there are a bajillion Romplers out there. It’s amazing how poorly some companies think of their customers though.

First off, the plugin to play your particular flavor of samples should be free. Hello, if you want me to buy your libraries, I’m not going to plop down an extra $250 for the plugin to hear them. Two, if your software requires me to have a dongle or any sort of hardware that could easily be defeated by a quick trip to Pirate Bay… well, take your sounds and shove them where nobody can hear them.

Finally, your sound libraries may be the most comprehensive collections of sounds ever compiled in the history of electronic music – chances are I’ll never use more than a handful of them. Hundreds of dollars+ is too much to ask.

Thankfully, I’ve found a few libraries that are reasonably priced, and the plug in is free albeit limited in what it can do, which I’m fine with since I’m not interesting in tweaking the innards. Plus, the libraries are $15-$55, which is reasonable.

Even some of the DAWs are ridiculous in how they try to protect their software at the expense of their customers. As a developer, I’m keenly aware of how piracy hurts, but treating your customers as criminals hurts worse.

posted by by Robb Allen @
Comments have been closed on this topic.