Would barely be a quarter right...
To Our Valued Customers: H-S Precision has received comments relating to individual testimonials in our 2008 catalog. All of the testimonials focused on the quality, accuracy and customer service provided by H-S Precision. The management of H-S Precision did not intend to offend anyone or create any type of controversy. We are revising our 2009 catalog and removing all product testimonials. Sincerely,The Management of H-S Precision
To Our Valued Customers:
H-S Precision has received comments relating to individual testimonials in our 2008 catalog. All of the testimonials focused on the quality, accuracy and customer service provided by H-S Precision.
The management of H-S Precision did not intend to offend anyone or create any type of controversy. We are revising our 2009 catalog and removing all product testimonials.
Sincerely,The Management of H-S Precision
They sat on this for how long? And this is the best they could come up with?
Apparently, they don't value their customers enough to be truly apologetic.